The problem of not being able to send emails while traveling while it is possible to receive emails is making people frustrated. They don’t know as to why this problem is occurring when everything was working fine at home. Let’s delve into this problem and find out the reason along with solutions.
Traveling for work is a common thing. We all travel from one place to another in search for more work, to seal business deals, meet delegates, attend meetings and conferences, etc. While traveling, we carry our smartphones and laptops so as to utilize the spare time by completing important tasks.
But, there is one problem that people are getting these days while using their email accounts when they are on the move. They are not able to send emails to their contacts, but can easily receive. They have no idea as to why this problem is happening, but it is definitely making them frustrated.
Solving the issue of ‘unable to send emails while traveling’
The most likely solutions to this problem are as below:
- Try a different SMTP (outgoing) port number: You need to find out whether your email provider supports SSL or not, if it does, then try changing the port from ‘25’ to ‘465’ and turn on the SSL option as well. If your email provider doesn’t support SSL, then enter ‘587’ in port number and leave the SSL option ‘off’. These values are standard, so if your email provider uses other values, then use those.
- Turn on ‘SMTP authorization’ option.
- If your email address makes use of your own domain, then find out the SMTP server name(s) and port number(s) for your domain hosting company’s email server. This is going to be something like smtp.yourdomainname.com with port 465 or 587. Try both these ports.
- In case, these don’t work, and your email provider renders a webmail service, then you can use that webmail while you are traveling instead of using an email program.
- The last option left for you is to spend money in order to solve this problem.
- If you begin to use SSL service with your antivirus program being set to scan all your incoming and outgoing emails, then you may start seeing errors when the encryption that is provided by SSL, unfortunately, prevents the antivirus software from scanning those emails. You will have to check the antivirus program’s documentation for the right methods to fix this problem.
Why do email providers bars a user to send emails because of those settings?
The only reason that you are not able to send emails is due to the security of your email account and the overall platform. The main motive of the email providers is to avoid the inclusion of spam emails on the platform. While receiving an email, your email address and password is always required, which also authorizes you to access your email account, but the way of sending message, people are using a regular email program with generic and anonymous settings, which consists of these; SMTP Port: 25, SSL: Off and SMTP Authorization: Disabled.
But, the problem with port 25 is that spammers and hackers have exploited this port more than enough. This has what made ISPs to think that senders who are using generic settings are most likely to be spammers. Therefore, ISPs have made email-sending requirements stricter, especially at the time when the senders are not physically connected to their networks.