Troubleshoot Problems In Accessing Webmail Accounts
Apple has out with its iOS 10, which is a great thing, but there are many people who have updated their Apple devices to iOS 9.3 and 9.3.1, but after doing the update, they started experiencing issues with their email accounts. The issue was more prevalent in iOS 9.3. People were not able to send and receive emails, plus there were some issues related to mail app getting frozen. Well, it turned out as if the iOS update came along with a few unique problems of its own.
So, let us try to examine these issues and also, figure out if these can be resolved easily or not.
Unable to locate my inbox after upgrading the iOS of my iPhone 6 to iOS 9.3.
This issue can be resolved by checking a few settings on iPhone 6. If you are not being able to locate one or more of the inboxes, then you need to go to the home screen of your device, then tap on the mail, which you want to open and tap ‘edit’. If you are using Apple iPad, then the settings are going to be same for that as well.
You have to make sure that you have enabled ‘show all inboxes’ on the very next screen you see. After enabling this option, you are going to locate all the inboxes that you have configured with your iPhone or iPad. It is hard to figure out as to why the settings have gone bad after an upgrade, but never mind, the settings are fixed.
Can just receive emails
This problem has nothing to do with the upgrade, but it has occurred due to an addition of email accounts to your iPhone. In order to fix this issue, you have to tap on the settings option followed by ‘mail, contacts, and calendars’. After that, you have to select the mail account, which has created the issue. Now, you have to go to the next screen and select that account, which is problematic. Enter the password of that account. With this, the issue will be resolved, but if not, then you need to get your phone checked by an expert.
After upgrading the OS, my mail app has frozen
This is one of the many issues that people are facing, and the unfortunate part about this issue is that there is no troubleshooting process available for it. You may have to hard reset your device in order to get rid of this issue. You have to press and hold the sleep button for 15 seconds approximately. The device will restart and then, you will have to check again for the problem.
Automatically deletion of emails
This is also one of those issues, which has nothing to do with the upgrade of the OS, but it may be some settings, which you have turned on by chance and have forgotten about them. So, here is how you can fix the issue: Tap on settings followed by tapping ‘mail, contacts, calendars’ option. Then, you have to tap ‘email account name’ followed by mail days to sync. You will have to add more limit there.
No unread mails in the inbox, yet the device shows that there are some
This is not a new problem, so there is no relation of this problem with the upgrade. You can take the help of an iPhone expert to get rid of this problem.
These are some problems that people face after upgrading their iPhones to iOS 9.3. If you are facing the same problems, then you should get consult an email help and support provider.