The steps are all about troubleshooting the SBCGlobal email on internet explorer 11 or higher version. If you have recently updated the browser version and find a problem in accessing the mail, then you can apply the same steps on your desktop. You will be able to use the email service after this. You can send or receive the messages on your email account without any problem.
Emails have now become a part of one’s life. We can’t imagine a life without email service. Though there is a number of email services available online that are offering free of cost services to its client the SBCGlobal email service is the most preferred service due to its diligent support. Sometimes, it is difficult to access mail from internet explorer. In such conditions, there’s nothing to worry.
It has been found out in the research that only 20% of the users are facing the problem with SBCGlobal email account when they access through an internet browser. Apart from this, it has also been seen that this problem started occurring after updating the version to 11.0 and it remained accessible from mobile and tablet.
Some users have tried to get the solution through social platforms like Twitter and Facebook but comes to no conclusion. They are trying to get in touch with the experts for an immediate solution to the following problems and answers to the same.
- Is the problem limited to SBCGlobal only or on all other email services as well?
- Is this problem possible with the recent changes in computer settings?
- Is there any error message available on the computer screen?
To get the answers to all these questions, you are required to visit the websites for checking the compatibility. If you find the problem is not resolved after getting into these compatibility websites, then you can diagnose the problem and troubleshoot it accordingly.
You can follow the below-mentioned steps to fix the SBCGlobal problems encountering on Internet Explorer 11 version.
- Open SBCGlobal net login from the web browser of your computer and enter the first letter in the username field. When you enter the first letter, it will automatically pick the list of email ID’s entered earlier. Delete the username by selecting the particular one from it.
- Open ‘General’ option from internet browser and clear ‘Browsing history’ from the different options. Before clearing data, you must save important details in your computer folder or in a notebook. You can share the data directly over cloud storage by clicking on ‘Preserve data from the website’.
- After applying the above-mentioned steps if you still find the same problem with the account, then press the reset button of your router and wait for some minutes. After clicking the reset button, all the settings and the basic detail will reset to default. You can check the default username and password from the back side of modem hardware. If it is not available, then contact the manufacturer.