The problems concerning the sending of emails are unfortunately quite frequent, both in terms of daily communication and in the case of newsletters or marketing campaigns. If you can’t send emails from your SBCGlobal email despite configuring it the right way, then maybe there is some issue with the settings. To find out the solution to this problem, you need to follow a few steps, which have been tried and tested for fixing ‘unable to send email’ problem. You will definitely be able to get rid of the problem after performing the below-mentioned steps.
Why Doesn’t Your Email Client Send Emails Correctly?
As long as you are connected to the internet, the reason for facing this problem could have a lot to do with the SMTP server, which is a platform that is responsible for taking care of delivering outgoing messages.
In fact, the servers associated with a common email provider (such as Hotmail or Gmail) can run into various problems because of the lack of monitoring. The most suitable option for you is to avoid those servers and depend on a professional SMTP server, which works smoothly and efficiently. There are many SMTP servers available on the market, so you can subscribe to one that you feel is best for you.
That said, below you will find the most frequent problems related to the main issue, i.e., “I can’t send emails” along with the relative solutions:
- Email authentication does not work: If you are making use of an SMTP authentication system such as SSL, check the username and password again.
- Port related issues: The SMTP protocol normally uses port 25, which can, however, be blocked by the internet provider. In this case, you can use port 587 (or port 465 in case of connection via SSL).
- SMTP settings are incorrect: This is a very common mistake, which ends up in email related problems, especially at the time of sending emails.
- Firewall or antivirus related issues: Make sure you have an exception rule in your firewall, antivirus or any proxy service for the SMTP service.
With that, the problem is going to be solved and you will be able to send emails from your email account over the SMTP server. However, if that doesn’t happen, then you need to take a look at the settings, whether there is any unwanted change in there, which is causing the problem to appear.
If the client does not continue to send emails, it is likely that there is a general problem with your ISP (internet service provider), something that you should contact immediately. If your email service provider is unable to identify the problem, then you will have to get in touch with SBCGlobal email help and support because they are your last option for getting rid of this annoying problem that you’ve been facing for past so many days.